On The Day of your Groom
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Walk your dog before you bring them to prevent anxiety. Grooming can be a stressful experience for dogs and we should do all we can to make this better for them. Also try to make sure that they potty during the walk if possible to prevent stress and accidents.​
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Restrain your dog when entering and leaving the premises with them. We share the grounds with a peaceful cat and several Bush Turkeys and other birds that are defenceless against charging dogs
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Please be on time for drop-off and pick-up. If you arrive late it reduces the amount of time I can spend on creating a pawfect groom for your pup.
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Some breeds require regular grooming to prevent mats and maintain coat condition. Please ensure that your dog is groomed on a regular schedule to prevent unnecessary time spent on removing mats and the associated additional cost this will incur. De-matting may also be a very uncomfortable experience for your furever friend as mats can put tension on the hair and make it very sensitive as you no doubt are aware.
Helping your Dog enjoy Grooming:
Step 1. Walking
Make sure your walk your dog before their appointment to give them a good amount of exercise. The less extra energy they have to expel, the better they will behave on the grooming table. We can tell when a dog hasn't been walked so please, please make sure you do this!
Step 2. Toileting
During their morning walk, please make sure they are toileted to avoid any accidents whilst in the salon.
Step 3. Do Not Brush Out Matts
You should not attempt to brush out matts before your appointment. Your dog shouldn't have any matts if you're keeping a regular brushing routine but we know sometimes they can sneak their way in unexpectedly anyway. If you do notice a matt before your appointment, do not attempt to brush it out to make your groomer happy! This will only cause pain for your dog, which in turn can cause them to create a negative association to brushing which will not help you in the long run. Leave any matts to your expert groomers to fix as they will always do this with as little pain as possible for your pup.
Step 4. Try Not to be Anxious
Dogs can sense when you're anxious so try to be as calm as you can when dropping off your dog at their salon. If they think you're putting them in danger then this will cause them to stress out. Lots of positive body language and happy speech always helps! Remember, we are expert professionals and your dog will never be put in harms way.